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Compare RingCentral Contact Center vs Call Center Studio vs Nextiva

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Overview

Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

8.9/10

User Ratings

4.7

(83)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageringcentral-contact-center pricingcall-center-studio pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        27

        Very Good

        10

        Good

        8

        Poor

        4

        Terible

        1

        Excellent

        80

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

        Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

        Pros and Cons
        • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

        • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

        • Customizable features, call recording, and various communication options (phone, fax, video, text).

        • Centralized directory for easy access to contacts.

        • User-friendly interface, straightforward setup, and usage.

        • Inconsistent call quality, dropouts, and connectivity issues at times.

        • Complex features like call transfers and minor bugs can be challenging to navigate.

        • Occasionally inaccurate voicemail transcription and identification.

        • Fast and effective technical support, providing instant solutions.

        • Simple and user-friendly interface, easy to navigate for all users.

        • Reliable dialer with excellent call quality, suitable for high call volumes.

        • Cost-effective solution with comprehensive features compared to competitors.

        • Fantastic support system with seamless onboarding process.

        • Lack of variety in the Marketplace for additional apps and connectors.

        • Some users find it overly simplistic, lacking in advanced customization options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Vodafone

        Vodafone

        Fedex

        Fedex

        Volvo

        Volvo

        Media and Screenshots

        Screenshots

        No screenshots available.

        Admin

        6 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Call Center Studio offers Free Trial, but RingCentral Contact Center does not.

        RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both RingCentral Contact Center and Call Center Studio are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

        Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].