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Compare Richdesk vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Richdesk - Service Desk Software

Richdesk

(2)
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ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

(150)
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Overview
Affiliate Disclosure

Description

RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

Not Available

User Ratings

4.3

(61)

4.2

(351)
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

6 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        Get Quote

        User Reviews

        User Ratings

        4.3

        (based on 61 reviews)

        4.2

        (based on 351 reviews)
        Rating Distribution

        Excellent

        0

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        88

        Very Good

        50

        Good

        10

        Poor

        1

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps

        No Integration information available.

        Jira
        Jira

        4.4

        (17380 reviews)
        Microsoft Teams
        Microsoft Teams

        4.3

        (32097 reviews)
        Zoho Flow
        Zoho Flow

        4

        (18 reviews)

        Customers

        Customers
        NHS

        NHS

        Hyundai

        Hyundai

        Tuffnells

        Tuffnells

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_2

        ManageEngine ServiceDesk Plus_customers_2

        Media and Screenshots

        Screenshots
        Performance Snapshot

        4 Screenshots

        ManageEngine ServiceDesk Plus Demo - Live dashboards

        16 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Alternatives

        Alternatives
        Freshservice - Service Desk Software
        Freshservice

        4.4

        ManageEngine ServiceDesk Plus - Service Desk Software
        ManageEngine ServiceDesk Plus

        4.2

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Jira Service Desk - Service Desk Software
        Jira Service Desk

        4.1

        Symantec ServiceDesk - Service Desk Software
        Symantec ServiceDesk

        4

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Richdesk and ManageEngine ServiceDesk Plus offer a Free Trial.

        Richdesk is designed for Large Enterprises, Medium Business and Small Business.

        ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Richdesk and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Richdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Mint Service Desk, HelpDesk, SysAid, HESK, Track-It, Simplydesk and Scopedesk.

        Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA