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Compare REVE Chat vs LiveAgent vs Zendesk Support vs Tidio Helpdesk

REVE Chat - Live Chat Software
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Overview

Description

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing
  • Starts from $13.50 , Billed Yearly
  • Starts from $15
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.1/10

9.8/10

User Ratings

3.4

(35)
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Software Demo

Demo

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Features

Total Features

9 Features

25 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $13.50 , Billed Yearly
          • $15
          Pricing Plans
          • Standard

            • Facebook Messenger

            • Department Management

            • Auto Triggers

            Show more +

          • Advanced

            • Includes features of Standard plan, plus

            • Video & Voice Chat

            • Viber Messenger

            Show more +

          • Enterprise

            • Includes features of Advanced plan, plus

            • Custom Development

            • Screen Sharing

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          3

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          REVE Chat has garnered positive feedback for its ability to enhance customer satisfaction through live chat, automation, and analytics features, ultimately boosting businesses by improving ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • User-friendly interface that integrates all chats in one window, enhancing convenience.

          • Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.

          • Quick and error-free installation process, improving client communication and satisfaction.

          • Comprehensive features like customized themes, video calling, and visitor analytics, making it a valuable customer support tool.

          • Proactive chat feature noted for increasing online sales and customer retention.

          • Reports of basic features working effectively, but lacking in advanced capabilities.

          • Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          Media and Screenshots

          Screenshots
          Capterra : REVE Chat screenshot

          5 Screenshots

          Inside of Tickets

          14 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both REVE Chat and LiveAgent offer a Free Trial.

          REVE Chat is designed for Large Enterprises, Medium Business and Small Business.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for REVE Chat Starts at $13.50/Month when Billed Yearly whereas for LiveAgent Starts at $15/User/Month.

          Some top alternatives to REVE Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, raychat, ChatFlow247 and 13chats.

          Some top alternatives to LiveAgent includes Zendesk Support, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Zoho Desk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].