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Compare Quickbooks vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

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Overview

Description

Quicken delivers powerful business and financial management software for small-business owners, accountants and tax professionals. Its accounting software helps you manage your important ... Read More

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $25 , yearly
Free Trial Availability
Spotsaas Score

9.8/10

9.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

17 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $25 , yearly
          Pricing Pans
          • Not Available
          • Starter Suite

            $25

            /user/month

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

            Show more +

          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

            Show more +

          • Enterprise

            $165

            /user/month

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

          • Browse all pricing plans
          Pricing Pagequickbooks pricingsalesforce-service-cloud pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          7628

          Very Good

          455

          Good

          114

          Poor

          41

          Terible

          107

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

          • Fast and efficient issue resolution, often within minutes or a single call.

          • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

          • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

          • Easy-to-arrange callbacks and accessible support systems for quick troubleshooting.

          • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

          • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

          • Reliance on customer care for resolving issues suggests that the product might lack sufficient self-help resources or intuitive design in certain areas.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          Media and Screenshots

          Screenshots
          Bill pay widget

          4 Screenshots

          service cloud

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Quickbooks and Salesforce Service Cloud offer a Free Trial.

          Quickbooks is designed for Individuals, Freelancers, Medium Business and Small Business.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for Quickbooks are unavailable.

          Some top alternatives to Quickbooks includes Xero, Freshbooks, Sage Accounting (Sage One), Zoho Books, easybook.io, QuickFile, AccountingSuite, Sage Business Cloud Accounting, Wave and Sage 50cloud Accounting.

          Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].