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Compare Quickbooks vs HaloITSM vs Freshservice

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HaloITSM - Service Desk Software
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Overview

Description

Quicken delivers powerful business and financial management software for small-business owners, accountants and tax professionals. Its accounting software helps you manage your important ... Read More

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings

4.6

(83)
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Software Demo

Demo

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Features

Total Features

17 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        7628

        Very Good

        455

        Good

        114

        Poor

        41

        Terible

        107

        Excellent

        16

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being ...Read more

        HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

        Pros and Cons
        • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

        • Fast and efficient issue resolution, often within minutes or a single call.

        • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

        • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

        • Easy-to-arrange callbacks and accessible support systems for quick troubleshooting.

        • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

        • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

        • Reliance on customer care for resolving issues suggests that the product might lack sufficient self-help resources or intuitive design in certain areas.

        • Modern interface that is easy to use and navigate.

        • Excellent technical support and responsiveness to user feedback.

        • Customizable features that cater to various business needs.

        • Quick and seamless migration to cloud-based version.

        • Value for money compared to other ITSM solutions.

        • Some settings can be challenging to find due to high level of customization.

        • Limited documentation for certain features, requiring frequent engagement with support.

        • Complexity in setting up certain functions.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        NHS

        NHS

        Siemens

        Siemens

        AkzoNobel

        AkzoNobel

        Media and Screenshots

        Screenshots
        Bill pay widget

        4 Screenshots

        Self Service Portal screenshot

        5 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Quickbooks and HaloITSM offer a Free Trial.

        Quickbooks is designed for Individuals, Freelancers, Medium Business and Small Business.

        HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Quickbooks and HaloITSM are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Quickbooks includes Xero, Freshbooks, Sage Accounting (Sage One), Zoho Books, easybook.io, QuickFile, AccountingSuite, Sage Business Cloud Accounting, Wave and Sage 50cloud Accounting.

        Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].