Yes, both Pythia and Freshdesk offer a Free Trial.
Pythia is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Pythia Starts at $30/User/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Pythia includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, Snappy, HelpdeskEddy, LabiDesk, Support.cc by 500apps, BoldDesk and Aptedge.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.