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Compare PRTG Network Monitor vs HaloITSM vs Freshservice

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HaloITSM - Service Desk Software
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Overview

Description

Network Monitor is a powerful and comprehensive network monitoring software for Windows and Linux systems. The PRTG Network Monitor offers continuous monitoring of all important parameters ... Read More

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings

4.4

4.6

(83)
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Software Demo

Demo

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Features

Total Features

11 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        16

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        PRTG Network Monitor has received highly positive reviews in the past 12 months, showcasing its robust features and user-friendly interface. Users have highlighted its ease of use, powerful ...Read more

        HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

        Pros and Cons
        • Intuitive and easy to use interface, making monitoring simple and efficient for all users.

        • Offers a wide range of monitoring options and support for multiple devices, enhancing flexibility.

        • Comprehensive and detailed monitoring capabilities for network devices, APIs, ISPs, and more.

        • Provides real-time and historical data with quality sensors, enabling better insights into network and server performance.

        • Easy implementation process with quick setup, minimizing complexity for users.

        • Newcomers may find the richness of features challenging without proper guidance or training.

        • Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities and customizations.

        • Modern interface that is easy to use and navigate.

        • Excellent technical support and responsiveness to user feedback.

        • Customizable features that cater to various business needs.

        • Quick and seamless migration to cloud-based version.

        • Value for money compared to other ITSM solutions.

        • Some settings can be challenging to find due to high level of customization.

        • Limited documentation for certain features, requiring frequent engagement with support.

        • Complexity in setting up certain functions.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        NHS

        NHS

        Siemens

        Siemens

        AkzoNobel

        AkzoNobel

        Media and Screenshots

        Screenshots
        PRTG Network Monitor screenshot

        2 Screenshots

        Self Service Portal screenshot

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both PRTG Network Monitor and HaloITSM offer a Free Trial.

        PRTG Network Monitor is designed for Large Enterprises, Medium Business and Small Business.

        HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both PRTG Network Monitor and HaloITSM are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to PRTG Network Monitor includes NinjaOne (NinjaRMM), Nagios XI, Zabbix, Nagios Network Analyzer, SolarWinds ipMonitor, Netcrunch, OP5 Monitor, ManageEngine OpManager, ManageEngine OpManager MSP, SolarWinds Network Performance Monitor and Wireshark.

        Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].