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Compare ProProfs Help Desk vs BoldDesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ProProfs Help Desk (16) Visit website Visit Website	BoldDesk Visit website Visit Website

Overview

Description	From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More	BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More
Entry Level Pricing	Starts from $10 , Billed Yearly	Starts from $8 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	8.7/10	8.7/10
User Ratings	4.5 (36)
	Visit website	Visit website

Features

Total Features	15 Features	15 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$10 , Billed Yearly	$8 , Billed Yearly
Pricing Pans	Essentials $15 Get Started Unlimited Tickets: Unlimited Inboxes: 3 Departments & Teams: 3 Show more + Premium $20 Get Started Unlimited Tickets: Unlimited Inboxes: 5 Departments & Teams: 5 Show more + Enterprise Get Started Includes features of Premium plan, plus Inboxes: Unlimited Departments & Teams: Unlimited Show more +	Standard (Agent Based) $10 Get Started Email ticketing Knowledge base Ticket auto assignment Show more + Growth (Agent Based) $20 Get Started Includes features of Starter plan, plus Ticket event and time trigger rules CSAT surveys Show more + Enterprise (Agent Based) $40 Get Started Includes features of Growth plan, plus Multi-brand help desk Multi-brand knowledge base Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.5 (based on 36 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 14 Very Good 2 Good 0 Poor 0 Terible 0	No Reviews No reviews available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	ProProfs Project 4.4 (107 reviews) Salesforce 4.3 (31400 reviews) ProProfs Chat 4.5 (53 reviews)	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zapier 4.3 (3331 reviews)

Customers

Customers	Adobe Acer opencart	IBM Intel Siemens

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].