Compare PrestaShop vs Freshdesk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	PrestaShop (286) Get Quote Get Quote	Freshdesk (722) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	PrestaShop is shopping cart software that allows to sell online, quickly deploy an e-commerce website, manage a catalog of products, handle payments and orders, generate reports, and more. ... Read More	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More
Entry Level Pricing	Not Available	Starts from $15 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.8/10	9.5/10
User Ratings	4 (699)	4 (5374)
	Get Quote	Get Quote

Software Demo

Demo	PrestaShop has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	6 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$15 , Billed Yearly
Pricing Plans	Not Available	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 699 reviews)	4 (based on 5374 reviews)
Rating Distribution	Excellent 135 Very Good 45 Good 11 Poor 11 Terible 84	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56
Expert's Review generated by AI	PrestaShop emerges as a robust and versatile e-commerce platform with dedicated users praising its native functionalities. The platform allows for seamless creation of various online retail ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use even for beginners, with intuitive features and functionality. Strong community support and a vast selection of modules and themes available for customization. Efficient ecommerce platform for developing and running online businesses. Flexibility in creating multi-shops for different countries and languages. Limited availability of free modules, with some add-ons being expensive. Issues with customer service responsiveness and support, especially in resolving technical problems.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)

Customers

Customers	No Customers information available.	Pearson Bridgestone Kern High School District

Media and Screenshots

Screenshots	2 Screenshots	6 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	No Alternative products available.	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk offers Free Trial, but PrestaShop does not.

PrestaShop is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for PrestaShop are unavailable.

Some top alternatives to PrestaShop includes and undefined.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare PrestaShop vs Freshdesk vs Zendesk Support vs Zoho Desk

PrestaShop

Freshdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure