Compare Pivotal Tracker vs Freshdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Pivotal Tracker (110) Get Quote Get Quote	Freshdesk (722) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Pivotal Tracker platform is the first agile project management software that isn't a pain to use. It's designed as a beautiful web application that facilitates communication, ... Read More	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More
Entry Level Pricing	Starts from $6.50	Starts from $15 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.8/10	9.5/10
User Ratings	4 (303)	4 (5374)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	11 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$6.50	$15 , Billed Yearly
Pricing Pans	Not Available	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 303 reviews)	4 (based on 5374 reviews)
Rating Distribution	Excellent 50 Very Good 50 Good 10 Poor 0 Terible 0	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56
Expert's Review generated by AI	Pivotal Tracker is a highly regarded project management tool that excels at streamlining workflows, making it an ideal choice for teams practicing Agile or Scrum methodologies. Its intuitive ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and easy-to-use interface, facilitating a quick onboarding process and minimal learning curve. Simplifies project management with features like ticket organization, task prioritization, and backlog management. Excellent integration capabilities with tools like GitHub and Slack for seamless workflow and communication. Ideal for agile methodologies, supporting sprints, epics, and velocity tracking for enhanced team collaboration. Promotes efficient multitasking and task management without overwhelming the workflow. Limited customization of features like card workflows and progression, which may restrict advanced use cases. Better suited for smaller or less complex projects; scaling for larger ones may not be as seamless. Lack of more in-depth time-tracking tools can pose challenges for detailed project management.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Aha! 4.4 (758 reviews) ProdPad 4.3 (104 reviews) ProductPlan 4.3 (4238 reviews)	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)

Customers

Customers	Groupon BBC Berkley	Pearson Bridgestone Feefo

Media and Screenshots

Screenshots	4 Screenshots	6 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Smartsheet 4.1 Miro 4.7 Process Street 4.7	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Pivotal Tracker and Freshdesk offer a Free Trial.

Pivotal Tracker is designed for Large Enterprises, Medium Business and Small Business.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Pivotal Tracker Starts at $6.50/User/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

Some top alternatives to Pivotal Tracker includes Smartsheet, Miro, Process Street, Wrike, Notion, Jira, TeamGantt, Teamwork, ProjectManager.com, Microsoft Project, Backlog, Trackboard, Quick Base, ClickUp, Projectsly by 500apps, Height and Project Insight.

Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Pivotal Tracker vs Freshdesk vs Zoho Desk vs Zendesk Support

Pivotal Tracker

Freshdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure