Compare Pipedrive vs Intercom vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Pipedrive (2966) Visit website Visit Website *sponsored	Intercom (2496) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More
Entry Level Pricing	Starts from $9.90 , Billed Yearly	Starts from $59
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.6/10	9.8/10
User Ratings	4.5 (5199)	4.3 (2278)
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Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	38 Features
Unique Features
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Pricing

Pricing Option
Starting From	$9.90 , Billed Yearly	$59
Pricing Pans	Essential Get Started Lead, deal, calendar and pipeline management Simple data import and easy customization 24/7 support and 300+ integrations Advanced Get Started Includes features of Essential plan, plus Full email sync with templates and scheduling Group emailing plus open and click tracking Show more + Professional Get Started Includes features of Advanced plan, plus Create, manage and eSign documents and contracts Revenue projections, forecasts and enhanced custom reporting Browse all pricing plans	Not Available
Pricing Page
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Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.5 (based on 5199 reviews)	4.3 (based on 2278 reviews)
Rating Distribution	Excellent 2339 Very Good 495 Good 70 Poor 17 Terible 45	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31
Expert's Review generated by AI	Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more
Pros and Cons	Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses. Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs. Clear, visual layout for tracking sales processes, deals, and project progression. Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance. Facilitates rapid onboarding and setup, with many users reporting full implementation within days. Some users find the system complex initially, requiring proper guidance and support for efficient use. The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases. Advanced users occasionally express the need for more sophisticated or customizable feature sets.	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Segmentation of data and targeting audiences with chatbots for personalized communication. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews)	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)

Customers

Customers	Festo Remax Vimeo	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Thryv 4.2 Vendasta 4.3	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Pipedrive offers Free Trial, but Intercom does not.

Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Pipedrive Starts at $9.90/User/Month when Billed Yearly whereas for Intercom Starts at $59/Month.

Some top alternatives to Pipedrive includes Salesforce Sales Cloud, Thryv, Vendasta, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Pipedrive vs Intercom vs ZoomInfo Chat

Pipedrive

Intercom

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure