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Compare Ozonetel CloudAgent vs Genesys PureConnect

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Overview

Description

The cloud-agnostic Ozonetel WBF Contact Center Operations software is the most flexible, resilient and advanced software solution on the market today. It leverages cloud and IT assets while ... Read More

Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More

Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings

4.5

(29)
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Software Demo

Demo

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View demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      4.5

      (based on 29 reviews)

      4.2

      (based on 777 reviews)

      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      ems CRM

      ems CRM

      Media and Screenshots

      Videos
      video-0

      2 Videos

      video-0

      7 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Ozonetel CloudAgent and Genesys PureConnect offer a Free Trial.

      Ozonetel CloudAgent is designed for Large Enterprises, Medium Business and Small Business.

      Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Ozonetel CloudAgent and Genesys PureConnect are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Ozonetel CloudAgent includes HoduCC, Call Center Studio, Aircall, UJET, Dialpad Contact Center, Zultys MXIE, Callision, Vonage Contact Center, RingCentral Contact Center and My Hotline.

      Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].