Compare Outreach vs Qualified

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• Easy to set up and use, with customizable journeys for prospects and customers.

• Great support team that proactively helps fix issues and is responsive.

• Intuitive workflow organization and user-friendly interface.

• Simple setup and ease of use for both admins and reps.

• Intimidating richness of features for newcomers without proper support.

• Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

• Some users find the customization and features a bit complex.

• Mentioned issue with the removal of old versions causing hang-ups.

• Customer success team receives high praise for their support and assistance in building experiences.

• Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.

• Excellent customer service and support provided by Success Architects and Customer Success Managers.

• Seamless integration with CRM systems and Slack, making it easy to implement.

• Learning curve for some users, requiring additional support for initial setup and usage.

• Complex features can be overwhelming initially, especially for users with complex internal processes.

• Limited reporting capabilities in certain integrations, impacting data visibility and analytics.

• Desire for additional features like in-app chat and more user roles.