Outreach Reviews in January 2025: User Ratings, Pros & Cons

"Great sales activity tracker"

What do you like best about Outreach? So easy to set up and create sequences and create custom journeys for prospects and customers. Our account manager proactively reaches out to me to help fix issues before the issues cause major problems. I love the service.

"Highly Recommend"

What do you like best about Outreach? What I love most about Outreach is that it is extemely easy to use, straight-forward, and they have a great support team who are normally extremely responsive and quick to solve any issues you may encounter. In my opinion it is the best outbound platform I've encountered and I recommend it to any organization who does cold outreach. It is easy for reps to learn how to use and has a plethora of capabilities you can choose to use or not. They're also ...

"Truly one of the best CRM tool!"

What do you like best about Outreach? 1. It has a variety of essential features needed 2. It has amazing sequence-creating options

"Very functional and intuitive"

What do you like best about Outreach? I like how user friendly it is. It seems to make sense in terms of workflow, how to organize your accounts/prospects, and is easy to find things.

"Simple, Intuitive & Impactful"

What do you like best about Outreach? From its simple setup on the admin side, to the ease of use for reps, and control it gives to standarization (all while leaving room for creativity and testing), is unmatched! I just had a question for support and they responded and had it solved within 10 minutes. Game changers!

"Outreach Integration Team is GREAT"

What do you like best about Outreach? Outreach is a GREAT tool to help sales teams ensure that each of their prospects is worked in a consistent way. It is critical that each prospect get followed up with consistently and Outreach helps sales people create a process to ensure that each prospect follows the same path. We ( PhoneBurner ) recently built an integration with the Outreach system to help our mutual customers get their calls done fast and the Outreach integration team was ...

"Idk how you prospect without it"

What do you like best about Outreach? How I don't have to think about sending emails Outreach will tell me explicitly when I need to send them and make calls based on best times of the day for open and connect rates!

"Best email automation platform"

What do you like best about Outreach? It has all the relevant stuff you need to automate emails as a sales person. What do you dislike about Outreach?

"Engagement at its best"

What do you like best about Outreach? Cadence creation and user interface is very smooth. What do you dislike about Outreach?

"Exciting and extremely useful tool"

What do you like best about Outreach? Outreach has been a huge help in my demand gen efforts. I appreciate the thoroughness of the prospect information AND the great details on the prospective companies.