Qualified Reviews in January 2025: User Ratings, Pros & Cons

"Valuable Solution!!"

What do you like best about Qualified? Qualified offers different / customisable experiments for your customers/visitors and a good amount dashboard and reports to track your success. Not to mention, the AMAZING customer success tema! What do you dislike about Qualified? Nothing!! Qualified meets our needs and requirements so far! What problems is Qualified solving and how is that benefiting you? Customise customer and lead experiences in our website and Salesforce Appexchange page and ...

"A truly unique product"

What do you like best about Qualified? Qualified has completely transformed the idea of conversational marketing into something customizable and personalized so that prospects are truly receiving a custom experience on our website. Our BDRs have been able to get in front of prospects faster and convert more efficiently than ever before. Additionally, Qualified has the smoothest selling and onboarding experience I've ever had with a piece of technology. What do you dislike about Qualified? I ...

"Best Reps to Help Build Experiences"

What do you like best about Qualified? Sarah has been nothing short of amazing for us to build experineces and proof our chatbot. We tell her our vision and she helps in any way she can. It has been so easy to use and the support team has been incredible. I use qualified to build experiences at least once a month, if not once a week and there are so many features included like blocks, automations, and more. It also integreates into our slack and CRM so it was really easy to implement ...

"Exceptional Service and Support!"

What do you like best about Qualified? What sets this platform apart is the proactive approach taken by the Qualified Success Architect (QSA) assigned to our account. They go above and beyond in helping us brainstorm and implement innovative ways to enhance our overall experience. Their dedication to continuous improvement has been invaluable, ensuring that the interaction with the chat bot is not just efficient but also constantly evolving to meet our changing needs. During the initial ...

"Amazingly capable tool with stellar customer service"

What do you like best about Qualified? We implemented Qualified in 2023 and since then, its been doing wonders for lead gen and booking meetings. It is a very feature rich platform that allows you really get insight into those visting your website and makes it a very seamless process between lead and Account Executive. By far one of the best things about Qualfied has been the customer support. Shawn has been extremely helpful in our onboard and continued refinement of our platform. He has ...

"The dream of chat realized"

What do you like best about Qualified? For years now, it feels like we've been promised B2B chat that would help remove friction from the sales process. AI and logic were supposed to help prospects and route them to the right resources. Unfortunately, every chat solution I've used has proven to be nothing but lazy routing. Annoyances that arent' worth turning on. Qualified has changed that for me, and changed the game. It's the first chat/ABM/intent tool that I start my day with. It's ...

"Great Solution and Amazing Implementation Services"

What do you like best about Qualified? We were about to pull the trigger on a competing Chat Bot solution, but after engaging with Qualified quickly hit the brakes and went all-in on their superior approach. We've already seen success and MROI, as well as unlocked opportunities for growth with the utilization of the 1st party intent feature. Tanya, our success rep, has been an instrumental in our initial success. What do you dislike about Qualified? It's a powerful solution and can feel a ...

"Great customer support"

What do you like best about Qualified? Our Success Architect, Jennifer Schneider, has been amazing to work with. I was new to my company and Qualified as a tool but she's very hands-on and has ensured we're set-up for success. What do you dislike about Qualified? A bit less intuitive than other chat tools I've used - but that speaks to the sophistication of Qualified. What problems is Qualified solving and how is that benefiting you? Qualified is allowing us to book meetings in real-time ...

"Incredibly helpful. Absolute game-changer"

What do you like best about Qualified? My favorite part of using Qualified is the experience between website visitors and our team. It's beyond useful. Website visitors benefit from speaking with a real human and can get the information they need without looking too far. What do you dislike about Qualified? I enjoy the slack integration because we get notified when there's a visitor on the website, but there can be some lag. What problems is Qualified solving and how is that benefiting ...

"Great experience with implementation and support"

What do you like best about Qualified? Everything: the intuitive and efffective platform, the excellent collaboration with the customer success, the fast and dilligent support. All in all a great experience. What do you dislike about Qualified? Nothing so far, everything went smoothly and we got great success with the pilot. We are currently fully deploying the bot. What problems is Qualified solving and how is that benefiting you? Speed to leed. Today marketing and sales need to be ...