BoldDesk offers Free Trial, but OTRS does not.
OTRS is designed for Large Enterprises, Medium Business and Small Business.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for OTRS are unavailable.
Some top alternatives to OTRS includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, ReadyDesk, HelpdeskEddy, HESK, BoldDesk and ServiceNow Customer Service Management.
Some top alternatives to BoldDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.