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Compare osTicket vs UVdesk vs Zoho Desk vs Zendesk Support

osTicket - Help Desk Software
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UVdesk - Help Desk Software
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Overview

Description

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More

UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.6/10

9.3/10

User Ratings

4.3

(56)

4.6

(72)
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Software Demo

Demo

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Features

Total Features

16 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • $16 , Billed Yearly
          Pricing Pans
          • Not Available
          • Open Source

            • Number of Agents : Unlimited

            • Security

            • Company Setting

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          • Pro

            • Number of Agents : 2

            • Includes features of Basic plan, plus

            • eCommerce Multi-Channel Integration

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          • Enterprise

            • Number of Agents : 2

            • Includes everything in Pro plan, plus

            • Full Portal Customization, uvdesk

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          Pricing Pageosticket pricinguvdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          31

          Very Good

          8

          Good

          2

          Poor

          0

          Terible

          1

          Excellent

          78

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          2

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Viddly

          Viddly

          Banksocial

          Banksocial

          Inxide

          Inxide

          Media and Screenshots

          Screenshots
          Custom Fields screenshot

          11 Screenshots

          Setup

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both osTicket and UVdesk offer a Free Trial.

          osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          UVdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for osTicket Starts at $9/User/Month whereas for UVdesk Starts at $16/Month when Billed Yearly.

          Some top alternatives to osTicket includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

          Some top alternatives to UVdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, HelpDesk, osTicket, Desky, EngageBay Helpdesk System, ReadyDesk, Sitehelpdesk, Support.cc by 500apps, EpicPxls and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].