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Compare osTicket vs UVdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	osTicket (42) Visit website Visit Website	UVdesk (82) Visit website Visit Website

Overview

Description	osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More	UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the ... Read More
Entry Level Pricing	Starts from $9	Starts from $16 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.6/10	9.3/10
User Ratings	4.3 (56)	4.6 (72)
	Visit website	Visit website

Features

Total Features	16 Features	16 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$9	$16 , Billed Yearly
Pricing Pans	Not Available	Open Source Get Started Number of Agents : Unlimited Security Company Setting Show more + Pro $22 Get Started Number of Agents : 2 Includes features of Basic plan, plus eCommerce Multi-Channel Integration Show more + Enterprise $36 Get Started Number of Agents : 2 Includes everything in Pro plan, plus Full Portal Customization, uvdesk Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 56 reviews)	4.6 (based on 72 reviews)
Rating Distribution	Excellent 31 Very Good 8 Good 2 Poor 0 Terible 1	Excellent 78 Very Good 2 Good 0 Poor 0 Terible 2
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Wix 3.2 (13774 reviews) GitHub 4.6 (7709 reviews)	WordPress 4.1 (25641 reviews) PrestaShop 4 (699 reviews) CS-Cart 4.6 (115 reviews)

Customers

Customers	No Customers information available.	Viddly Banksocial Inxide

Media and Screenshots

Screenshots	11 Screenshots	2 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].