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Compare osTicket vs Jitbit Helpdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	osTicket (42) Visit website Visit Website	Jitbit Helpdesk (82) Visit website Visit Website

Overview

Description	osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More	Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More
Entry Level Pricing	Starts from $9	Starts from $24.92 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.6/10	9.5/10
User Ratings	4.3 (56)	4.4 (106)
	Visit website	Visit website

Features

Total Features	16 Features	16 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$9	$24.92 , Billed Yearly
Pricing Pans	Not Available	Freelancer $29 Get Started 1 agent Unlimited storage All the core features Show more + Startup $69 Get Started 4 agents Unlimited storage All the core features Show more + Company $129 Get Started 7 agents Unlimited storage All the core features Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 56 reviews)	4.4 (based on 106 reviews)
Rating Distribution	Excellent 31 Very Good 8 Good 2 Poor 0 Terible 1	Excellent 43 Very Good 33 Good 5 Poor 1 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Wix 3.2 (13774 reviews) GitHub 4.6 (7709 reviews)	Jira 4.4 (17380 reviews) Harvest 4.5 (909 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	No Customers information available.	Adobe HP GE

Media and Screenshots

Screenshots	11 Screenshots	4 Screenshots
Videos	1 Videos	4 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].