Compare Oracle Eloqua vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Oracle Eloqua (600) Get Quote Get Quote	Salesforce Service Cloud (780) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Oracle Eloqua is a complete marketing automation software suite that empowers marketers to build and lead more effective cross-channel engagement experiences with their customers. It ... Read More	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More
Entry Level Pricing	Not Available	Starts from $25 , yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	7.9/10	9.6/10
User Ratings	3.9 (1101)	4.6 (1867)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	17 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$25 , yearly
Pricing Plans	Not Available	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 1101 reviews)	4.6 (based on 1867 reviews)
Rating Distribution	Excellent 232 Very Good 257 Good 83 Poor 18 Terible 10	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Oracle Eloqua has solidified its reputation as one of the leading marketing automation platforms, particularly excelling in B2B and B2C campaign management. Its intuitive drag-and-drop campaign ...Read more	No Expert ai Review available for the product
Pros and Cons	Streamlines marketing campaigns with robust automation and customization features, reducing workload and boosting efficiency. Highly flexible and adaptable for complex campaign designs, audience segmentation, and lead nurturing. User-friendly interface with drag-and-drop functionality, offering ease of use even for non-technical users. Seamless integration with tools like Salesforce, enhancing functionality and sales alignment. Powerful analytics and reporting features provide deep insights into campaign and email performance. Steep learning curve for newcomers, especially due to the extensive feature set and complexity of advanced functions. Limited templates and tools for landing pages, often requiring developer input for customization and advanced tasks. Some users find the platform’s interface unintuitive and not streamlined for beginners.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	No Customers information available.	Ticketmaster IBM NBC

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce Service Cloud offers Free Trial, but Oracle Eloqua does not.

Oracle Eloqua is designed for Large Enterprises, Medium Business and Small Business.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for Oracle Eloqua are unavailable.

Some top alternatives to Oracle Eloqua includes Outgrow, ActiveCampaign, CleverTap, Moosend, Jumplead, Omnisend, LeadSquared Marketing Automation, MaaxMarket, SAS Marketing Automation, Odoo Marketing Automation, Salesforce Sales Cloud, Adobe Marketo Engage, Zoho Marketing Automation and Ackwire.

Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Oracle Eloqua vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk

Oracle Eloqua

Salesforce Service Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure