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Compare mySQM Customer Service QA vs XCALLY vs Nextiva

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XCALLY - Call Center Software
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Overview

Description

mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides ... Read More

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.6/10

8.7/10

User Ratings
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Software Demo

Demo

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Features

Total Features

9 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Agent Interactions List

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither mySQM Customer Service QA nor XCALLY offers a free trial.

          mySQM Customer Service QA is designed for Large Enterprises, Medium Business and Small Business.

          XCALLY is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both mySQM Customer Service QA and XCALLY are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to mySQM Customer Service QA includes Nextiva, FIVE CRM, Zendesk Talk, TalkDesk, XCALLY, uContact, Call Center Studio, Truly, LiveAgent, My Hotline and Mobcall.

          Some top alternatives to XCALLY includes Nextiva, Novanet Cloud Contact Center, Calabrio One, uContact, HoduCC, Call Center Studio, TelebuHub, Aircall, RingCentral Contact Center, Focus Contact Center and Whelp.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].