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Compare monday.com vs LiveAgent vs Zoho Desk vs Zendesk Support

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Overview

Description

Monday.com is a cloud-based platform to run your business from project team to profit center. It focuses on transforming how people work within teams, empowering dispersed workplaces and ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing
  • Starts from $9 , monthly
  • Starts from $15
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.7/10

9.8/10

User Ratings
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Features

Total Features

30 Features

25 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , monthly
          • $15
          Pricing Pans
          • Free

            Free

            • Up to 3 boards

            • Unlimited docs

            • 200+ templates

            Show more +

          • Basic

            $12

            /user/month

            • Includes features of Individual plan, plus

            • Unlimited free viewers

            • Unlimited items

            Show more +

          • Standard

            $14

            /user/month

            • Includes features of Basic plan, plus

            • Timeline & Gantt views

            • Calendar view

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagemonday-com pricingliveagent pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1222

          Very Good

          210

          Good

          38

          Poor

          21

          Terible

          26

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Monday.com has consistently proven itself as a versatile and powerful tool for project management and collaboration. Its intuitive interface and extensive customization options make it an ideal ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Streamlines workflows with customizable and user-friendly interfaces, enabling effortless task and project management.

          • Automation of repetitive tasks enhances productivity, minimizes errors, and saves time.

          • Exceptional customer support provides quick, detailed, and helpful responses, ensuring a seamless user experience.

          • Comprehensive collaboration features keep teams synchronized, reducing miscommunication and consolidating updates, files, and tasks in one platform.

          • Highly flexible and scalable, supporting diverse use cases ranging from CRM, project management, and sales tracking to personal task management.

          • The vast range of features can be overwhelming, particularly for newcomers or when starting from scratch.

          • Limited native integrations for certain tools like Google Drive, requiring workarounds or third-party apps.

          • Pricing may be high for small businesses or teams just starting out, especially for advanced features.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Walmart

          Walmart

          Uber

          Uber

          Adobe

          Adobe

          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          Media and Screenshots

          Screenshots
          Columns

          17 Screenshots

          Inside of Tickets

          14 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both monday.com and LiveAgent offer a Free Trial.

          monday.com is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for monday.com Starts at $9/user/month when monthly whereas for LiveAgent Starts at $15/User/Month.

          Some top alternatives to monday.com includes ClickUp, Smartsheet, Miro, Process Street, Wrike, Notion, HubSpot CRM, Basecamp, Trello, ProofHub, Zoho Projects, Asana, Teamwork, ProjectManager.com, Microsoft Project, Taskworld, Quick Base and Zoho Cliq.

          Some top alternatives to LiveAgent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].