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Compare Mojo Helpdesk vs osTicket vs Zoho Desk vs Zendesk Support

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osTicket - Help Desk Software
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Overview

Description

The Mojo HelpDesk software is designed for customers who need advanced, integrated help desk software with all the features of Mojo but with many more capabilities. Features include ... Read More

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More

Entry Level Pricing
  • Starts from $12.60 , Billed Yearly
  • Starts from $9
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.1/10

9.6/10

User Ratings

4.1

(18)

4.3

(56)
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Software Demo

Demo

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Features

Total Features

15 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12.60 , Billed Yearly
          • $9
          Pricing Pans
          • Team

            • Full ticket tracking

            • Email integration

            • Self service knowledge base

            Show more +

          • Business

            • Includes features of Team plan, plus

            • Restricted agents

            • Escalation rules

            Show more +

          • Enterprise

            • Includes features of Business plan, plus

            • Advanced reporting

            • Dedicated account manager

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagemojo-helpdesk pricingosticket pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          153

          Very Good

          1

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          31

          Very Good

          8

          Good

          2

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          Customers

          Customers
          Harvard University

          Harvard University

          Tesco

          Tesco

          Miramax

          Miramax

          No Customers information available.

          Media and Screenshots

          Screenshots
          Support email

          2 Screenshots

          Custom Fields screenshot

          11 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Mojo Helpdesk and osTicket offer a Free Trial.

          Mojo Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for Mojo Helpdesk Starts at $12.60/Month when Billed Yearly whereas for osTicket Starts at $9/User/Month.

          Some top alternatives to Mojo Helpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, Issuetrak, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, EngageBay Helpdesk System, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to osTicket includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].