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Compare Microsoft Teams vs SysAid vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Microsoft Teams - Collaboration Software

Microsoft Teams

(1846)
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SysAid - Help Desk Software

SysAid

(695)
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Overview
Affiliate Disclosure

Description

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

Entry Level Pricing
  • Starts from $4
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.3/10

9.8/10

User Ratings

4.3

(32097)

4.5

(1059)
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Software Demo

Demo

View demo

View demo

Features

Total Features

12 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $4
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagemicrosoft-teams pricingsysaid pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.3

          (based on 32097 reviews)

          4.5

          (based on 1059 reviews)
          Rating Distribution

          Excellent

          1661

          Very Good

          149

          Good

          27

          Poor

          4

          Terible

          5

          Excellent

          577

          Very Good

          85

          Good

          23

          Poor

          4

          Terible

          6

          Expert's Review generated by AI

          Microsoft Teams stands out as a top choice for real-time collaboration and communication, with a plethora of features that enhance productivity. Users appreciate its seamless integration with ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Seamless integration with other Microsoft 365 applications for efficient collaboration.

          • Easy communication through calls, meetings, group chats, and file sharing.

          • User-friendly interface and intuitive design for easy handling.

          • Efficient workflow and coordination within the MS architecture platforms.

          • Facilitates quick messaging and easy access to colleagues.

          • Newcomers may find the richness of features and customizations complex without adequate support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • May be intimidating for some users due to the complexity of integrations and components.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps

          No Integration information available.

          Quickbooks
          Quickbooks

          4.4

          (27182 reviews)
          Jira
          Jira

          4.4

          (17380 reviews)
          TeamViewer
          TeamViewer

          3.9

          (12204 reviews)

          Customers

          Customers
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          TREK Bicycle

          Adobe

          Adobe

          Titan

          Titan

          Coca-Cola

          Coca-Cola

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard screenshot

          9 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          ClickUp - Collaboration Software
          ClickUp

          4.4

          Flock - Collaboration Software
          Flock

          4.5

          CollaborateCloud - Collaboration Software
          CollaborateCloud
          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          SysAid offers Free Trial, but Microsoft Teams does not.

          Microsoft Teams is designed for Large Enterprises, Medium Business and Small Business.

          SysAid is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Microsoft Teams begins at $4/User/Month, while pricing details for SysAid are unavailable.

          Some top alternatives to Microsoft Teams includes ClickUp, Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, Workplace, Cisco Webex Teams, mi.team, Google Workspace, Teams.cc by 500apps and Teamwork Chat.

          Some top alternatives to SysAid includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA