Compare Microsoft Teams vs HaloITSM vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Microsoft Teams (1846) Get Quote Get Quote	HaloITSM (16) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More	HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More
Entry Level Pricing	Starts from $4	Not Available
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.3/10	Not Available
User Ratings	4.3 (32097)	4.6 (83)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	12 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$4	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 32097 reviews)	4.6 (based on 83 reviews)
Rating Distribution	Excellent 1661 Very Good 149 Good 27 Poor 4 Terible 5	Excellent 16 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Microsoft Teams stands out as a top choice for real-time collaboration and communication, with a plethora of features that enhance productivity. Users appreciate its seamless integration with ...Read more	HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more
Pros and Cons	Seamless integration with other Microsoft 365 applications for efficient collaboration. Easy communication through calls, meetings, group chats, and file sharing. User-friendly interface and intuitive design for easy handling. Efficient workflow and coordination within the MS architecture platforms. Facilitates quick messaging and easy access to colleagues. Newcomers may find the richness of features and customizations complex without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities. May be intimidating for some users due to the complexity of integrations and components.	Modern interface that is easy to use and navigate. Excellent technical support and responsiveness to user feedback. Customizable features that cater to various business needs. Quick and seamless migration to cloud-based version. Value for money compared to other ITSM solutions. Some settings can be challenging to find due to high level of customization. Limited documentation for certain features, requiring frequent engagement with support. Complexity in setting up certain functions.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Kashflow 3.3 (175 reviews)

Customers

Customers	SA Power Networks energizes ME and the Bees Lemonade TREK Bicycle	NHS Siemens AkzoNobel

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	5 Videos	3 Videos

Alternatives

Alternatives	Flock 4.5 CollaborateCloud Zoho Connect 4.5	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HaloITSM offers Free Trial, but Microsoft Teams does not.

Microsoft Teams is designed for Large Enterprises, Medium Business and Small Business.

HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Microsoft Teams begins at $4/User/Month, while pricing details for HaloITSM are unavailable.

Some top alternatives to Microsoft Teams includes Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp, Workplace, Cisco Webex Teams, mi.team, Google Workspace, Teams.cc by 500apps and Teamwork Chat.

Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Microsoft Teams vs HaloITSM vs Freshservice

Microsoft Teams

HaloITSM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure