Compare LivePerson vs LiveChat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LivePerson (309) Get Quote Get Quote	LiveChat (791) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More
Entry Level Pricing	Not Available	Starts from $16 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	8.9/10	9.8/10
User Ratings	3.7 (214)	4.4 (2017)
	Get Quote	Get Quote

Features

Total Features	9 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$16 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.7 (based on 214 reviews)	4.4 (based on 2017 reviews)
Rating Distribution	Excellent 182 Very Good 58 Good 12 Poor 12 Terible 45	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20
Expert's Review generated by AI	LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more
Pros and Cons	Allows for managing messaging channels efficiently, including social networks and WhatsApp. Customer support is approachable and responsive, providing positive experiences. Empowers businesses with AI features for automating tasks and improving efficiency. Provides tools for omnichannel messaging solutions, benefiting both businesses and customers. User-friendly interface with neat features for engaging with customers effectively. Some users find the reporting suite cumbersome and require more user-friendly options. Limited modularity in pricing may restrict access to all features. Inconsistencies in product guidance and advice can be challenging for users.	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome. Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	7 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveChat offers Free Trial, but LivePerson does not.

LivePerson is designed for Large Enterprises, Medium Business and Small Business.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

The starting price of LiveChat begins at $16/User/Month when Billed Yearly, while pricing details for LivePerson are unavailable.

Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LivePerson vs LiveChat vs ZoomInfo Chat

LivePerson

LiveChat

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure