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Compare LiveChat vs InSync

LiveChat - Live Chat Software
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InSync
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Overview

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Enhancing Customer Experience through AI Innovation In a rapidly evolving business environment, delivering consistently outstanding customer experiences (CX) is paramount for maintaining a ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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InSync has not given any software demo yet

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Features

Total Features

8 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $16 , Billed Yearly
        • Not Available
        Pricing Plans
        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        525

        Very Good

        192

        Good

        46

        Poor

        8

        Terible

        20

        No reviews available for the product

        Expert's Review generated by AI

        LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

        • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

        • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

        • Automation and asynchronous communication, user-friendly for small business owners.

        • Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction.

        • Limited number of active accounts, hindering flexibility during certain periods of high volume.

        • Learning curve can be tricky, requiring time and effort to overcome.

        • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Verizon

        Verizon

        Blade

        Blade

        TimePayment

        TimePayment

        Media and Screenshots

        Screenshots
        All customers

        7 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        No videos available.

        Alternatives

        Alternatives

        No Alternative products available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both LiveChat and InSync offer a Free Trial.

        LiveChat is designed for Large Enterprises, Medium Business and Small Business.

        InSync is designed for Large Enterprises, Small Business and Medium Business.

        The starting price of LiveChat begins at $16/User/Month when Billed Yearly, while pricing details for InSync are unavailable.

        Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

        Some top alternatives to InSync includes and undefined.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].