Compare Kayako vs Xero

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Kayako (195) Get Quote Get Quote	Xero (4605) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors ... Read More	Xero software is a cloud-based accounting system that helps businesses manage their finances, run payroll, and save time so they can focus on growing their business. This single platform ... Read More
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.2/10	9.6/10
User Ratings	3.5 (262)	4.2 (5582)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	17 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Freelancers Medium Business Small Business Large Enterprises	Individuals Freelancers Medium Business Small Business Large Enterprises
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.5 (based on 262 reviews)	4.2 (based on 5582 reviews)
Rating Distribution	Excellent 89 Very Good 73 Good 11 Poor 4 Terible 18	Excellent 4042 Very Good 197 Good 83 Poor 70 Terible 213
Expert's Review generated by AI	No Expert ai Review available for the product	Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as ...Read more
Pros and Cons	No pros or cons available for the product	Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff. Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues. Easy to use for new users, with support helping users smoothly transition from other software like QuickBooks. Clear and effective troubleshooting guidance, allowing users to resolve technical issues like browser or payroll challenges effortlessly. A focus on community impact, with the ability to help users optimize subscriptions and resources for non-profit and charitable organizations. Difficulty in connecting with support initially, though the quality of assistance once connected is rated highly. New users may experience challenges with specific features (e.g., payroll matching or batch payments) without support. Occasional dependency on detailed guidance to resolve basic technical issues, such as clearing cookies or enabling JavaScript.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)	No Integration information available.

Customers

Customers	Kayako_customers_2 Kayako_customers_5 Kayako_customers_9	Coco cubano

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Quickbooks 4.4 Sage Accounting (Sage One) 4.3 Zoho Books 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Kayako and Xero offer a Free Trial.

Kayako is designed for Large Enterprises, Medium Business and Small Business.

Xero is designed for Freelancers, Medium Business and Small Business.

Pricing details for both Kayako and Xero are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Kayako includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.

Some top alternatives to Xero includes Quickbooks, Sage Accounting (Sage One), Zoho Books, Zoho Daybook, QuickFile, Sage Business Cloud Accounting, MYOB, QuickBooks Desktop Pro, QuickBooks Online Advanced and Sage 50cloud Accounting.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Kayako vs Xero

Kayako

Xero

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure