Compare Kayako vs Plecto

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Kayako (195) Get Quote Get Quote	Plecto (10) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors ... Read More	Plecto is a gamification platform that allows to reward customer loyalty, and motivate them to complete desired actions. Plecto shows customers where they stand in relation to all other ... Read More
Entry Level Pricing	Not Available	Starts from $200 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.2/10	9.1/10
User Ratings	3.5 (262)	4.7 (8)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	14 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$200 , Billed Yearly
Pricing Pans	Not Available	Medium Get Started Onboarding Unlimited Dashboards Unlimited Data Sources Show more + Large Get Started Onboarding Chat + Email Support Reports Show more + Enterprise Get Started Onboarding Customer Success Manager Single Sign On (SAML2) Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.5 (based on 262 reviews)	4.7 (based on 8 reviews)
Rating Distribution	Excellent 89 Very Good 73 Good 11 Poor 4 Terible 18	Excellent 10 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Plecto has consistently impressed users with its top-notch support and user-friendly interface. Reviews highlight the exceptional customer service, with mentions of quick and effective responses ...Read more
Pros and Cons	No pros or cons available for the product	Excellent customer support with quick and effective responses, earning high recommendations. User-friendly interface and tool for tracking relevant KPIs across departments, enhancing performance monitoring. Swift assistance provided, with support staff being highly solution-oriented and dedicated to helping users effectively. Some features are missing in the system, and the system can be complex for newcomers without adequate guidance. Limited availability of features in terms of apps and connectors in the marketplace, potentially limiting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)	No Integration information available.

Customers

Customers	Kayako_customers_2 Kayako_customers_5 Kayako_customers_9	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	GetBadges 4.3 Arcade 4.3 Battlejungle 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Kayako and Plecto offer a Free Trial.

Kayako is designed for Large Enterprises, Medium Business and Small Business.

Plecto is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Plecto begins at $200/User/Month when Billed Yearly, while pricing details for Kayako are unavailable.

Some top alternatives to Kayako includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.

Some top alternatives to Plecto includes GetBadges, Arcade, Battlejungle, nGAGEMENT, Gamifier, StriveCloud App Gamification Platform, Motidash, Klipfolio Dashboard, Power2Motivate and Smartico.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Kayako vs Plecto

Kayako

Plecto

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure