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Compare Kaseya BMS vs CRMdesk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Kaseya BMS - CRM Software

Kaseya BMS

(53)
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CRMdesk - Help Desk Software

CRMdesk

(2)
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Overview
Affiliate Disclosure

Description

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More

CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.4/10

7.9/10

User Ratings

3.8

(45)

4.2

(1)
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Software Demo

Demo

CRMdesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

5 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          3.8

          (based on 45 reviews)

          4.2

          (based on 1 reviews)
          Rating Distribution

          Excellent

          31

          Very Good

          7

          Good

          4

          Poor

          1

          Terible

          10

          Excellent

          0

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Kaseya BMS stands out as a versatile and reasonably priced tool for businesses, particularly managed service providers (MSPs), seeking a reliable ticketing, CRM, and remote monitoring solution. ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.

          • Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.

          • Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.

          • User-friendly and intuitive interface, making it easy for both technicians and end-users to operate and manage.

          • Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.

          • Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Quickbooks
          Quickbooks

          4.4

          (27182 reviews)

          No Integration information available.

          Customers

          Customers
          Baroan

          Baroan

          Vivonet

          Vivonet

          Method Group

          Method Group

          No Customers information available.

          Media and Screenshots

          Screenshots
          Kaseya BMS screenshot

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          No videos available.

          Alternatives

          Alternatives
          Thryv - CRM Software
          Thryv

          4.2

          Salesforce Sales Cloud - CRM Software
          Salesforce Sales Cloud

          4.4

          monday sales CRM by monday.com - CRM Software
          monday sales CRM by monday.com
          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Tidio Logo
          Tidio Helpdesk

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          CRMdesk offers Free Trial, but Kaseya BMS does not.

          Kaseya BMS is designed for Large Enterprises, Medium Business and Small Business.

          CRMdesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Kaseya BMS and CRMdesk are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Kaseya BMS includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM, SimpleCRM, Sage CRM, Wice CRM, CRMdesk, Crank CRM and Checkeden.

          Some top alternatives to CRMdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, Sitehelpdesk, LabiDesk, HESK, Help Desk Premier and Support.cc by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA