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Compare Joomla vs Deskpro vs Zendesk Support vs Zoho Desk

Joomla - Content Management Software
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Deskpro - Help Desk Software
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Overview

Description

Joomla is a content management system that powers millions of websites and enables people to build online communities and powerful online applications. It is used by all types of ... Read More

Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.7/10

9.2/10

User Ratings

2.6

(21)
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Software Demo

Demo

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Features

Total Features

10 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29 , Billed Yearly
          Pricing Plans
          • Not Available
          • Team

            • Cloud or On-Premise Deployment

            • Standard Support

            • Multi-channels: Facebook, Twitter, WhatsApp

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          • Professional

            • Includes features of Team plan, plus

            • Premium Support 24/5

            • Multi-Accounts

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          • Enterprise

            • Includs features of Professional plan, plus

            • Enterprise Support 24/7

            • Unlimited Multi-Brand

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          184

          Very Good

          122

          Good

          36

          Poor

          17

          Terible

          7

          Excellent

          0

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          3

          Expert's Review generated by AI

          Joomla is praised by users for its downloadable extensions, allowing for easy customization and enhanced functionality. Users appreciate its speed, security, and comprehensive features, making it ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Extensive library of components and plugins, providing flexibility and customization options for websites.

          • User-friendly interface, suitable for both novice and experienced users, with high scalability.

          • Open-source nature allows for easy configuration and customization without licensing fees.

          • Easy to deploy and set up, enabling quick website creation with complex themes and add-ons.

          • Powerful development framework for building custom apps and extensions, enhancing website functionality.

          • Customization features may be overwhelming initially, requiring a learning curve for new users.

          • Limited selection of plugins and templates compared to other platforms, restricting some advanced functionalities.

          • Potential for server-side caching issues that need regular maintenance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          AON

          AON

          Deskpro_customers_0

          Deskpro_customers_0

          Deskpro_customers_1

          Deskpro_customers_1

          Media and Screenshots

          Screenshots

          No screenshots available.

          Chat with email

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Deskpro offers Free Trial, but Joomla does not.

          Joomla is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Deskpro is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Deskpro begins at $29/User/Month when Billed Yearly, while pricing details for Joomla are unavailable.

          Some top alternatives to Joomla includes Story Chief, WordPress, Wix, Squarespace, Webflow, TalentLMS, Sitefinity, Drupal, Kentico CMS, Contentful, django CMS and Dialoguewise.

          Some top alternatives to Deskpro includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Freshservice, Freshdesk, Deskero, HelpDesk, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, AzureDesk, HESK and DeskXpand.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].