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Compare Jitbit Helpdesk vs AlphaCX vs Zendesk Support vs Zoho Desk

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AlphaCX - Help Desk Software
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Overview

Description

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More

AlphaCX is the ideal customer engagement and support platform for businesses wanting to offer their customers omnichannel options. This intuitive software enables unified inboxes that ... Read More

Entry Level Pricing
  • Starts from $24.92 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.5/10

8.3/10

User Ratings
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Software Demo

Demo

Features

Total Features

16 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24.92 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Plans
          • Free Plan

            • 3 Users

            • Live Chat

            • Facebook Messenger

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          • Alpha Plan

            • WhatsApp Messaging

            • Facebook Messenger

            • Instagram Messaging

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          • Enterprise

            • Includes features of Alpha plan, plus

            • Unlimited Users

            • Unlimited Contacts

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          43

          Very Good

          33

          Good

          5

          Poor

          1

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          Customers

          Customers
          Adobe

          Adobe

          HP

          HP

          GE

          GE

          IBEDC

          IBEDC

          CardinalStone Registrars

          CardinalStone Registrars

          KAYMASTERS

          KAYMASTERS

          Media and Screenshots

          Screenshots
          Dashboard screenshot

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Jitbit Helpdesk and AlphaCX offer a Free Trial.

          Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          AlphaCX is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly whereas for AlphaCX Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Jitbit Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

          Some top alternatives to AlphaCX includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, HelpdeskEddy, LabiDesk, HESK, DeskXpand and Desk360.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].