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Compare Jira vs SupportBee vs Zoho Desk vs Zendesk Support

Overview

Description

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.2/10

User Ratings

4.2

(31)

Features

Total Features

41 Features

16 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $6.25 , Billed Yearly
          • $13 , Billed Yearly
          Pricing Pans
          • Free (Cloud)

            • User limit (per site) - 10 users

            • Site limit - One

            • Scrum and Kanban boards

            Show more +

          • Standard (Cloud)

            • Per user (average) $75 a month

            • User tier: 1 - 10

            • User limit (per site) - 20,000 users

            Show more +

          • Premium (Cloud)

            • Per user (average) $1,450 a year

            • User tier: 1 - 10

            • User limit (per site) - 35,000 Users

            Show more +

          • Browse all pricing plans
          • Startup

            • Unlimited Email Inboxes/Tickets

            • Customer Management

            • Snippets

            Show more +

          • Enterprise

            • Includes features of Startup plan, plus

            • Teams: 3

            • Knowledge Base Software: 3 Sites

            Show more +

          Pricing Pagejira pricingsupportbee pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1067

          Very Good

          97

          Good

          11

          Poor

          1

          Terible

          4

          Excellent

          1

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

          • Intuitive and easy-to-use interface with great flexibility for customization.

          • Excellent tracking system with accurate notifications for project changes and assignments.

          • Smooth integration with other services and platforms.

          • Newcomers may find the richness of features and customizations complex without proper guidance.

          • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Cisco

          Cisco

          ebay

          ebay

          Square

          Square

          SupportBee_customers_0

          SupportBee_customers_0

          SupportBee_customers_1

          SupportBee_customers_1

          SupportBee_customers_2

          SupportBee_customers_2

          Media and Screenshots

          Screenshots
          Atlassian Jira AI Work Overview

          6 Screenshots

          Comments

          5 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Jira and SupportBee offer a Free Trial.

          Jira is designed for Large Enterprises, Medium Business and Small Business.

          SupportBee is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for SupportBee Starts at $13/User/Month when Billed Yearly.

          Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

          Some top alternatives to SupportBee includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].