Yes, both Jira and Desk360 offer a Free Trial.
Jira is designed for Large Enterprises, Medium Business and Small Business.
Desk360 is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for Desk360 Starts at $19/Month when Billed Yearly.
Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.
Some top alternatives to Desk360 includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, EngageBay Helpdesk System, Helprace, HelpdeskEddy, LabiDesk and BoldDesk.