Compare Intercom vs tawk.to vs HelpCrunch vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	tawk.to (274) Get Quote Get Quote	HelpCrunch (243) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More	Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More
Entry Level Pricing	Starts from $59	Not Available	Starts from $12 , Billed Yearly
Free Trial Availability	No free trial	No free trial	Free Trial available
Spotsaas Score	9.8/10	9.7/10	9.2/10
User Ratings	4.3 (2278)	4.2 (207)	4.5 (194)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	38 Features	9 Features	21 Features
Unique Features
	Get Quote	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$59	Not Available	$12 , Billed Yearly
Pricing Plans	Not Available	Not Available	Standard (Live chat) Get Started 1 chat widget 3 chat auto messages 3 popups Show more + Premium(Live chat) Get Started 5 chat widgets Unlimited chat auto messages Unlimited popups Show more + Enterprise(Live Chat) Get Started Includes features of Premium plan, plus 5+ chat widgets 20+ team members Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	4.2 (based on 207 reviews)	4.5 (based on 194 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 176 Very Good 48 Good 6 Poor 8 Terible 36	Excellent 210 Very Good 22 Good 2 Poor 1 Terible 8
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the ...Read more	HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.	User-friendly and cost-effective, offering easy setup and customization options. Provides real-time engagement with customers, valuable insights, and automation features. Integrates well with multiple websites, allowing seamless communication and quick responses. Offers a robust free plan with an automation bot and 24/7 support team-like functionality. Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services. Some crashing issues reported in the Android app, while the PC version works well.	Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration. Saves time by consolidating multiple tools into one with great functionality. Clean and intuitive tool that works out of the box. Affordable pricing with all the necessary features. Occasional issues with basic features breaking, requiring time to fix. Support responsiveness can vary, leading to frustrations with critical functionality failures.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) Weebly 4.2 (438 reviews)	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) Squarespace 4.5 (3521 reviews)

Customers

Customers	No Customers information available.	No Customers information available.	ESB Halebop Seranking

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots	No screenshots available.
Videos	2 Videos	4 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Intercom nor tawk.to offers a free trial.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

tawk.to is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Intercom begins at $59/Month, while pricing details for tawk.to are unavailable.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to tawk.to includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, MyLiveChat, Zendesk Chat, Intercom, Smartchat, JivoChat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs tawk.to vs HelpCrunch vs ZoomInfo Chat

Intercom

tawk.to

HelpCrunch

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure