spotsaas-logo
Get Listed

Compare Helpshift vs ZoomInfo Chat

Overview

Description

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.3/10

8.2/10

User Ratings

Features

Total Features

24 Features

7 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagehelpshift pricingzoominfo-chat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          • Some users find the system a bit overwhelming due to the number of available features and settings.

          • Lack of detailed reviews from clients in the review system.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          2 Screenshots

          Chat screenshot

          2 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Helpshift nor ZoomInfo Chat offers a free trial.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          ZoomInfo Chat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Helpshift and ZoomInfo Chat are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Some top alternatives to ZoomInfo Chat includes LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz, Lime Talk, Smartchat, raychat, ChatFlow247 and 13chats.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].