Compare Helpshift vs HelpOnClick vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Helpshift (402) Get Quote Get Quote	HelpOnClick (10) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More	Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile ... Read More
Entry Level Pricing	Not Available	Starts from $7.20 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.3/10	8.9/10
User Ratings	4.1 (369)	3.6 (2)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	24 Features	22 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$7.20 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started 100 chats per month 5 departments 1 website Show more + Advanced Get Started Unlimited chats Unlimited departments 5 websites Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 369 reviews)	3.6 (based on 2 reviews)
Rating Distribution	Excellent 226 Very Good 138 Good 30 Poor 6 Terible 2	Excellent 4 Very Good 4 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more	HelpOnClick has proven to be a valuable live chat platform with several standout features. Users praise its responsiveness, ease of use, and quick issue resolution, catering to both technical and ...Read more
Pros and Cons	Integrates well with other resources and systems for easier customer service. Offers a variety of possibilities to search for information and manage client requests effectively. Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility. Automation and filter settings are great for streamlining support processes. AI bots are well-implemented, helping improve customer service efficiency and experience. Occasional system crashes and slow response times. Limited customization options and lack of certain platform support on the Help Center. Some users find the system a bit overwhelming due to the number of available features and settings.	Easy to use with a responsive interface, suitable for both tech and non-tech users. Customization options are a game-changer for websites, making customer support efficient. Integration with commonly used website platforms like WooCommerce and Magento. Pricing model and ease of setup are appreciated. Effortless integration into websites and good feedback from customers. Higher pricing and additional service charges may feel excessive to users. Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce. Lack of chat support, only available through email and call.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews)	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) PrestaShop 4 (699 reviews)

Customers

Customers	Microsoft Playrix Zynga	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	3 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HelpOnClick offers Free Trial, but Helpshift does not.

Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

HelpOnClick is designed for Large Enterprises, Medium Business and Small Business.

The starting price of HelpOnClick begins at $7.20/User/Month when Billed Yearly, while pricing details for Helpshift are unavailable.

Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

Some top alternatives to HelpOnClick includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, DeskMoz, MyLiveChat, Zendesk Chat, Provide Support, WebsiteAlive and Smartchat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Helpshift vs HelpOnClick vs ZoomInfo Chat

Helpshift

HelpOnClick

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure