Siemens
Yes, both HelpdeskEddy and Zendesk Support offer a Free Trial.
HelpdeskEddy is designed for and undefined.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for HelpdeskEddy are unavailable.
Some top alternatives to HelpdeskEddy includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, EngageBay Helpdesk System, EvantoDesk, ReadyDesk, AzureDesk, Help Desk Premier and BoldDesk.
Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.