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Compare HelpCrunch vs Convin

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Convin - Conversation Intelligence Software
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Overview

Description

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to ... Read More

Entry Level Pricing
  • Starts from $12 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.2/10

Not Available

User Ratings
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Software Demo

Demo

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Convin has not given any software demo yet

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Features

Total Features

21 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $12 , Billed Yearly
        • Not Available
        Pricing Plans
        • Standard (Live chat)

          • 1 chat widget

          • 3 chat auto messages

          • 3 popups

          Show more +

        • Premium(Live chat)

          • 5 chat widgets

          • Unlimited chat auto messages

          • Unlimited popups

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        • Enterprise(Live Chat)

          • Includes features of Premium plan, plus

          • 5+ chat widgets

          • 20+ team members

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        210

        Very Good

        22

        Good

        2

        Poor

        1

        Terible

        8

        Excellent

        399

        Very Good

        64

        Good

        8

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

        • Saves time by consolidating multiple tools into one with great functionality.

        • Clean and intuitive tool that works out of the box.

        • Affordable pricing with all the necessary features.

        • Provides solid support and useful features like FAQ browsing and unified inbox.

        • Occasional issues with basic features breaking, requiring time to fix.

        • Support responsiveness can vary, leading to frustrations with critical functionality failures.

        • Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Halebop

        Halebop

        Seranking

        Seranking

        ESB

        ESB

        No Customers information available.

        Media and Screenshots

        Videos
        video-0

        3 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both HelpCrunch and Convin offer a Free Trial.

        HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

        Convin is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of HelpCrunch begins at $12/User/Month when Billed Yearly, while pricing details for Convin are unavailable.

        Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

        Some top alternatives to Convin includes Conversica, Konverse AI, Conversational AI Bot, Refract, q&ai Technologies, Convlo and ExecVision.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].