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Compare Gorgias vs Via

Gorgias - Help Desk Software
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Via - SMS Marketing Software
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Overview

Description

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Via is an innovative Mobile Marketing Platform tailor-made for eCommerce companies. It provides powerful SMS campaigns and various Mobile Commerce solutions to help businesses create ... Read More

Entry Level Pricing
  • Starts from $10
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

Not Available

User Ratings

4.3

(87)
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Software Demo

Demo

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Via has not given any software demo yet

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Features

Total Features

16 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $10
        • Not Available
        Pricing Pans
        • Starter

          • 50 billable tickets / month (+ $0.40 / extra ticket)

          • 3 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Basic

          • 300 billable tickets / month (+ $40 / 100 extra tickets)

          • Up to 500 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Pro

          • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

          • Up to 500 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pagegorgias pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        Get Quote

        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        372

        Very Good

        116

        Good

        6

        Poor

        2

        Terible

        1

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Via has garnered a strong reputation, as evident from recent reviews. Users appreciate the platform's user-friendly nature and its effectiveness in SMS marketing campaigns. Many praised the ...Read more

        Pros and Cons

        No pros or cons available for the product

        • VIA provides excellent support and guidance, helping users navigate SMS marketing effectively.

        • The platform is user-friendly, making it easy to create campaigns and analyze data.

        • VIA helps in increasing subscriber lists, driving sales, and engaging with customers effectively.

        • The platform offers valuable insights and assists in creating strategic marketing campaigns.

        • Users appreciate the personalized customer service provided by VIA's team.

        • Users have faced challenges in reaching support staff promptly and experienced errors within the platform.

        • Limited customization options and design features are highlighted as areas for improvement.

        • Some users have mentioned concerns about the cost of using VIA, especially for small businesses.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        Marine Layer

        Marine Layer

        Comme Avant

        Comme Avant

        Bokksu

        Bokksu

        No Customers information available.

        Media and Screenshots

        Screenshots
        Gorgias

        4 Screenshots

        No screenshots available.

        Videos
        video-0

        2 Videos

        No videos available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Gorgias and Via offer a Free Trial.

        Gorgias is designed for Large Enterprises, Medium Business and Small Business.

        Via is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Gorgias begins at $10, while pricing details for Via are unavailable.

        Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

        Some top alternatives to Via includes Mobiz, MOBtexting, UltraSMSScript, Route For Merchants, Buddy Texts, Vibes, ROUTEE and Voxie.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].