Compare Genesys Cloud CX vs ContactLogix vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Genesys Cloud CX Get Quote Get Quote	ContactLogix Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Genesys Cloud CX™ platform is a trusted, industry-leading cloud-based call center and customer experience (CX) solution used by enterprises of all sizes worldwide. It seamlessly ... Read More	ContactLogix is the perfect solution designed for automotive dealers by professionals with more than half a century of car retail industry experience. It helps to lessen time and increase ... Read More
Entry Level Pricing	Starts from $75 , yearly	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	Not Available	7.0/10
User Ratings
	Get Quote	Get Quote

Software Demo

Demo		ContactLogix has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	27 Features	2 Features
Unique Features
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Pricing

Pricing Option
Starting From	$75 , yearly	Not Available
Pricing Plans	Genesys Cloud CX 1 $75 /user/month Get Started Voice channel Call routing Speech-enabled IVR Show more + Genesys Cloud CX 2 $115 /user/month Get Started Digital channels Voice channel Omnichannel routing Show more + Genesys Cloud CX 3 $155 /user/month Get Started Digital channels Voice channel Omnichannel routing Show more +	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	No reviews available for the product
Rating Distribution	No reviews available for the product	No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product

Integrations

Integration with other apps	Pivotal Tracker 4 (303 reviews) Kustomer 4.2 (381 reviews) Zendesk Support 4.3 (7934 reviews)	No Integration information available.

Customers

Customers	Virgin atlantic Nespresso Electrolux	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	1 Videos	No videos available.

Alternatives

Alternatives	Nextiva 4.4	Nextiva 4.4 SymVolli 4.5 TalkDesk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Genesys Cloud CX nor ContactLogix offers a free trial.

Genesys Cloud CX is designed for Large Enterprises, Medium Business and Small Business.

ContactLogix is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Genesys Cloud CX begins at $75/user/month when yearly, while pricing details for ContactLogix are unavailable.

Some top alternatives to Genesys Cloud CX includes and Nextiva.

Some top alternatives to ContactLogix includes Nextiva, SymVolli, TalkDesk, uContact, Call Center Studio, TelebuHub, Truly, Vonage Contact Center, Spechy and Volie.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Genesys Cloud CX vs ContactLogix vs Nextiva

Genesys Cloud CX

ContactLogix

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure