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Compare Freshservice vs PagerTree

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PagerTree - Incident Management Software
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Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

PagerTree provides an intelligent alert routing solution that supports contemporary teams with quick incident responses. This advanced software offers individualized on-call schedules, ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $0 , monthly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

7.8/10

User Ratings

4.8

(31)
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Software Demo

Demo

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Features

Total Features

0 Features

12 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , Billed Yearly
        • $0 , monthly
        Pricing Plans
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

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        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

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        • Browse all pricing plans
        • Basic

          $0

          /user/month

          • Up to 5 Users

          • OnCall Schedules

          • Push Email & Slack Notifications

          Show more +

        • Pro

          $10

          /user/month

          • Up to 25 Users

          • Recurring Schedules

          • SMS Voice & WhatsApp Notifications

          Show more +

        • Elite

          $15

          /user/month

          • Unlimited Users

          • Live Call Routing

          • Recurring Schedules

          Show more +

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        4.8

        (based on 31 reviews)

        Rating Distribution

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        SAP

        SAP

        AMGEN

        AMGEN

        Godaddy

        Godaddy

        Media and Screenshots

        Screenshots
        Ticket counts

        7 Screenshots

        Calendar

        4 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Freshservice and PagerTree offer a Free Trial.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        PagerTree is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Freshservice Starts at $19/User/Month when Billed Yearly whereas for PagerTree Starts at $0/user/month when monthly.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to PagerTree includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, Mission Manager, Zenduty, StatusCast Incident Management, Kintaba and Pager Team.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].