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Compare Freshservice vs Acquire vs ZoomInfo Chat

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Acquire - Live Chat Software
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Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

Not Available

9.2/10

User Ratings

4.5

(40)
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Software Demo

Demo

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Features

Total Features

0 Features

9 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , Billed Yearly
        • Not Available
        Pricing Pans
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pagefreshservice pricingacquire pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Excellent

        26

        Very Good

        12

        Good

        3

        Poor

        1

        Terible

        2

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Acquire is a versatile and user-friendly chat platform that excels in providing seamless communication channels for businesses. Users appreciate its smooth interface, easy integration process, ...Read more

        Pros and Cons
        • Easy to integrate with existing software, providing a seamless experience.

        • Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.

        • Provides personalized customer experiences and feedback loop.

        • Simplified interface with intuitive dashboard and analytics for better insights.

        • Effortless setup and configuration process for quick deployment.

        • Some users experienced sporadic bugs and glitches that require frequent attention.

        • Lack of certain customizability options for tailor-made solutions according to specific needs.

        • Limited sound notifications affecting real-time responsiveness.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        No Customers information available.

        Media and Screenshots

        Screenshots
        Ticket counts

        7 Screenshots

        Support

        1 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Freshservice offers Free Trial, but Acquire does not.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Acquire is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for Acquire are unavailable.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to Acquire includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Zoho SalesIQ, Smartchat, eGain Chat, ChatFlow247 and Let's Connect.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].