Compare Freshdesk vs Pivotal Tracker vs Quickbase vs Smartsheet

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	Pivotal Tracker (110) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	The Pivotal Tracker platform is the first agile project management software that isn't a pain to use. It's designed as a beautiful web application that facilitates communication, ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $6.50
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	8.8/10
User Ratings	4 (5374)	4 (303)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	11 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$6.50
Pricing Plans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 5374 reviews)	4 (based on 303 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 50 Very Good 50 Good 10 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Pivotal Tracker is a highly regarded project management tool that excels at streamlining workflows, making it an ideal choice for teams practicing Agile or Scrum methodologies. Its intuitive ...Read more
Pros and Cons	No pros or cons available for the product	Intuitive and easy-to-use interface, facilitating a quick onboarding process and minimal learning curve. Simplifies project management with features like ticket organization, task prioritization, and backlog management. Excellent integration capabilities with tools like GitHub and Slack for seamless workflow and communication. Ideal for agile methodologies, supporting sprints, epics, and velocity tracking for enhanced team collaboration. Promotes efficient multitasking and task management without overwhelming the workflow. Limited customization of features like card workflows and progression, which may restrict advanced use cases. Better suited for smaller or less complex projects; scaling for larger ones may not be as seamless. Lack of more in-depth time-tracking tools can pose challenges for detailed project management.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Aha! 4.4 (758 reviews) ProdPad 4.3 (104 reviews) ProductPlan 4.3 (4238 reviews)

Customers

Customers	Pearson Bridgestone Feefo	Groupon BBC Berkley

Media and Screenshots

Screenshots	6 Screenshots	4 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Quickbase 4.2 Smartsheet 4.1 ClickUp 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshdesk and Pivotal Tracker offer a Free Trial.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pivotal Tracker is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Pivotal Tracker Starts at $6.50/User/Month.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to Pivotal Tracker includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Jira, Wrike, TeamGantt, Teamwork, ProjectManager.com, Microsoft Project, Backlog, Trackboard, Quick Base, Projectsly by 500apps, Height and Project Insight.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk vs Pivotal Tracker vs Quickbase vs Smartsheet

Freshdesk

Pivotal Tracker

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure