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Compare Freshdesk vs Help Desk Premier vs Zoho Desk vs Zendesk Support

Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving ... Read More

Pricing Options
  • Free Trial available
  • Not Available
Spotsaas Score

9.5/10

Spot Score

7.8/10

Spot Score

Features

Total Features

16 Features

9 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $15, Billed Yearly
          • Not Available
          Pricing Pans

          Monthly Plans

          Yearly Plans

          • Not Available
          Pricing Pagefreshdesk pricing

          Pricing information not available

          not available pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available

          User Reviews

          User Ratings

          5

          111

          4

          41

          3

          5

          2

          7

          1

          51

          1

          ( 2 )

          5

          0

          4

          0

          3

          0

          2

          0

          1

          0

          Positive Reviews
          not-available-review
          Negative Reviews
          not-available-review

          Integrations

          Integration with other apps
          Harvest
          Harvest

          Time Tracking Software

          Microsoft Teams
          Microsoft Teams

          Collaboration Software

          Zoho CRM
          Zoho CRM

          CRM Software

          No Integration information available.

          Media and Screenshots

          Screenshots
          Freshdesk

          No screenshots available.

          Videos
          video-0

          No videos available.

          Alternatives

          Alternatives

          Add to Compare

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          Our Picks

          Zoho Desk - Help Desk Software
          Zoho Desk

          Industry’s first context-aware help desk application.

          Visit Website
          Zendesk Support - Help Desk Software
          Zendesk Support

          personalizes customer support solution

          Visit Website
          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          Flexible software to empower IT help desk

          Visit Website

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].