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Compare Freshdesk vs Geckoboard

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Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Geckoboard is a dashboard business intelligence tool that shows all business data in one place. Instantly share it with those who matter - without the need for complex IT setups. Integrate ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.5/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

16 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $29 , Billed Yearly
          Pricing Pans
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans
          • Starter

            • 1 dashboard & 1 user

            • All 60+ data sources

            • All our standard features

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          • Team

            • 5 dashboards & 10 users

            • All 60+ data sources

            • All our standard features

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          • Team Plus

            • 10 dashboards & 20 users

            • All 60+ data sources

            • All our standard features

            Show more +

          • Browse all pricing plans
          Pricing Pagefreshdesk pricinggeckoboard pricing

          Other Details

          Organization Types supported
          • Small Business
          • Large Enterprises
          • Medium Business
          • Freelancers
          • Individuals
          • Small Business
          • Large Enterprises
          • Medium Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Excellent

          26

          Very Good

          15

          Good

          5

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Geckoboard is a powerful tool that offers a visually engaging and easy-to-use platform for creating dynamic dashboards. Users appreciate its ease of setup, visually appealing interface, and ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Provides visually engaging and easy-to-read dashboards that can be shared with end users.

          • Offers a variety of plugins and integrations for pulling data from different sources.

          • Customizable dashboard widgets and rich set of display options.

          • Generates impactful and eye-catching dashboards for quick data visualization.

          • Easy setup and integration, making it accessible for non-administrators.

          • Pricing may be considered expensive for some users, impacting accessibility.

          • Limited color customization and visual branding options for dashboards.

          • Some integrations may be limited or require additional support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Feefo

          Feefo

          Hellofresh

          Hellofresh

          Groove

          Groove

          Freshbooks

          Freshbooks

          Media and Screenshots

          Screenshots
          Freshdesk

          6 Screenshots

          Spreadsheets dashboard

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshdesk offers Free Trial, but Geckoboard does not.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Geckoboard is designed for Medium Business and Small Business.

          Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Geckoboard Starts at $29/Month when Billed Yearly.

          Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Some top alternatives to Geckoboard includes iDashboards, Databox, DashThis, DB Dash, Tableau, Microsoft Power BI, Dundas BI, Visualr, myDATA3 and Easy Insight.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].