Compare Freshdesk vs Contentful vs Story Chief

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	Contentful (142) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Contentful is a Content Management Software (CMS) or File Delivery Network for web and mobile apps. It allows developers and designers to create applications with an interface and an API. ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $489
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.5/10	9.6/10
User Ratings	4 (5374)	4.3 (235)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$489
Pricing Pans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - Android Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - Android Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 5374 reviews)	4.3 (based on 235 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 93 Very Good 40 Good 8 Poor 0 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	Contentful stands out as a versatile and user-friendly headless CMS platform, offering a plethora of features praised by its users. The platform's strengths lie in its modern UI, robust API, ...Read more
Pros and Cons	No pros or cons available for the product	User-friendly interface with multi-language content management. Intuitive and easy-to-use, appealing to non-developers. Cloud-based service for high availability without infrastructure management. Modern UI and options for app code connection. Customizable content modeling for unique requirements. Steep learning curve for beginners and overwhelming features. Limited UI changes and reliance on extensions for improvements. Challenges in real-time changes visibility and nested content type management.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	No Integration information available.

Customers

Customers	Pearson Bridgestone Feefo	Wework Oscar spotify

Media and Screenshots

Screenshots	6 Screenshots	2 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Story Chief 4.5 WordPress 4.1 TalentLMS 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk offers Free Trial, but Contentful does not.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Contentful is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Contentful Starts at $489/Month.

Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to Contentful includes Story Chief, WordPress, TalentLMS, Sitefinity, Drupal, Kentico CMS, BlokBlok CMS, Contentstack, Storyblok, Sanity, Strapi and Dialoguewise.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk vs Contentful vs Story Chief

Freshdesk

Contentful

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure