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Compare Freshbooks vs Zendesk Sell vs Thryv vs Salesforce Sales Cloud

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Overview

Description

FreshBooks' cloud-based accounting software makes it easy for anyone to invoice, manage payments, and track time from anywhere. It's simple, clean interface means you can categorize and ... Read More

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More

Entry Level Pricing
  • Starts from $8 , monthly
  • Starts from $19 , yearly
Free Trial Availability
Spotsaas Score

9.6/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

17 Features

29 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $8 , monthly
          • $19 , yearly
          Pricing Plans
          • Lite

            $8

            /month

            • Send invoices to 5 clients

            • Track expenses in real time

            • Create and send estimates

            Show more +

          • Plus

            $13

            /month

            • Send invoices to 50 clients

            • Track expenses in real time

            • Create estimates

            Show more +

          • Premium

            $24

            /month

            • Send invoices to unlimited clients

            • Track expenses in real time

            • Create estimates

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1014

          Very Good

          186

          Good

          46

          Poor

          18

          Terible

          35

          Excellent

          117

          Very Good

          25

          Good

          7

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic ...Read more

          Zendesk Sell (formerly Base CRM) has consistently received positive feedback for its intuitive and user-friendly interface, making it accessible even for beginners. Users universally appreciate ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

          • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

          • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

          • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

          • Great mobile app for tasks like receipt scanning, tracking, and invoicing, ensuring flexibility for on-the-go users.

          • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

          • Invoice customization options are relatively limited, which may not meet specific branding needs.

          • Lack of built-in payroll functionality requires integration with external apps for certain regions (e.g., Gusto, Payment Evolution).

          • Intuitive and user-friendly platform, with a minimal learning curve, even for non-technical users.

          • Seamless integration with other tools like Zendesk Support, G-Suite, Mailchimp, and PandaDoc enhances functionality and workflow.

          • Mobile-friendly application supports on-the-go productivity and lead management.

          • Robust automation features streamline tasks, reducing manual effort and improving efficiency.

          • Comprehensive reports and goal tracking support effective sales management and performance monitoring.

          • Limited integration and extension options, especially for bulk emails, phone systems, or advanced automation features without third-party tools.

          • Customization capabilities for reports, workflows, and user preferences feel limited and less flexible.

          • Performance issues like occasional slowness or audio drops in certain scenarios.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          FreshBooks

          FreshBooks

          Intermind

          Intermind

          Stapples

          Stapples

          Freshly

          Freshly

          Media and Screenshots

          Screenshots
          Other Income DB

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshbooks and Zendesk Sell offer a Free Trial.

          Freshbooks is designed for Freelancers, Medium Business and Small Business.

          Zendesk Sell is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Freshbooks Starts at $8/month when monthly whereas for Zendesk Sell Starts at $19/User/Month when yearly.

          Some top alternatives to Freshbooks includes Quickbooks, Xero, Zoho Books, FreeAgent, QuickFile, HoneyBook, Zoho Invoice, Busy Accounting Software, QuickBooks Desktop Pro and Wave.

          Some top alternatives to Zendesk Sell includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Salesforce, HubSpot CRM, Pipeliner CRM, Keap, SalesCRM, SimpleCRM, Snapforce CRM and Pipeline CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].