Compare Freshbooks vs ClickDesk vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshbooks (1299) Get Quote Get Quote	ClickDesk (84) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	FreshBooks' cloud-based accounting software makes it easy for anyone to invoice, manage payments, and track time from anywhere. It's simple, clean interface means you can categorize and ... Read More	ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More
Entry Level Pricing	Not Available	Starts from $12.99 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.6/10	9.1/10
User Ratings	4 (4589)	4 (95)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	17 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$12.99 , Billed Yearly
Pricing Pans	Not Available	Free Get Started Free for 10 users 30 chats Handle 25 tickets Show more + Lite Get Started Unlimited Chats Widget Customization Chat Transfer & Groups Show more + Pro Get Started Chat Conferencing CRM Integration and API Video Chat Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 4589 reviews)	4 (based on 95 reviews)
Rating Distribution	Excellent 1014 Very Good 186 Good 46 Poor 18 Terible 35	Excellent 37 Very Good 39 Good 4 Poor 1 Terible 3
Expert's Review generated by AI	FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic ...Read more	ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more
Pros and Cons	Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts. Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service. Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping. Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe). Great mobile app for tasks like receipt scanning, tracking, and invoicing, ensuring flexibility for on-the-go users. Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis. Invoice customization options are relatively limited, which may not meet specific branding needs. Lack of built-in payroll functionality requires integration with external apps for certain regions (e.g., Gusto, Payment Evolution).	Facilitates easy and effective communication with clients, enhancing customer service and satisfaction. User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training. Affordable pricing for the range of features provided, making it accessible to businesses of various sizes. Integration with popular business applications, enhancing productivity and workflow efficiency. Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform. Occasional issues with slow customer support response times, leading to delays in issue resolution. Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage. Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)

Customers

Customers	FreshBooks	Mirantis Smart Tuition Manage Protect

Media and Screenshots

Screenshots	3 Screenshots	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Quickbooks 4.4 Xero 4.2 Zoho Books 4.5	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshbooks offers Free Trial, but ClickDesk does not.

Freshbooks is designed for Freelancers, Medium Business and Small Business.

ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of ClickDesk begins at $12.99/User/Month when Billed Yearly, while pricing details for Freshbooks are unavailable.

Some top alternatives to Freshbooks includes Quickbooks, Xero, Zoho Books, FreeAgent, QuickFile, HoneyBook, Zoho Invoice, Busy Accounting Software, QuickBooks Desktop Pro and Wave.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshbooks vs ClickDesk vs ZoomInfo Chat

Freshbooks

ClickDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure