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Compare FireHydrant vs Blameless vs Freshservice

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Blameless - Incident Management Software
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Overview

Description

Introducing FireHydrant, the ultimate incident management platform that efficiently extinguishes flames by streamlining the incident response process. With the ability to automate tasks ... Read More

Blameless is a web-based software for tracking of incidents. It is also suitable for handling incidents involving multiple parties where different groups play distinct roles. It's been ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $20
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.0/10

8.5/10

User Ratings

4.8

(5)
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Software Demo

Demo

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Features

Total Features

4 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $20
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagefirehydrant pricingblameless pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          32

          Very Good

          12

          Good

          3

          Poor

          0

          Terible

          0

          Excellent

          46

          Very Good

          18

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          FireHydrant stands out as a comprehensive incident management tool with a range of impressive features according to recent reviews. Users particularly appreciate its automation capabilities, ...Read more

          Blameless has garnered a positive reputation among users for its effective incident management solutions. Users appreciate the seamless integration with popular platforms like Jira and Slack, ...Read more

          Pros and Cons
          • Automation tools are superb, providing useful metrics and easy setup.

          • Essential for structured incident management processes, with runbooks for quick execution and accountability.

          • User-friendly interface and easy navigation, supporting both command and GUI usage.

          • Integrates well with Slack for quick actions and maintaining incident-related information.

          • Useful breakdown of information and integration with major applications.

          • Overwhelming richness of features and customizations for newcomers without adequate market understanding.

          • Limited marketplace selection for additional apps and connectors, impacting the availability of advanced functionalities.

          • Some complaints about UI issues, response time, and complexity in configurations.

          • Seamless integration with various platforms like Jira, Slack, Zoom, etc., enhancing collaboration and communication.

          • Personalized and exceptional support from the Blameless team, ensuring prompt responses and issue resolutions.

          • Comprehensive automation features that streamline incident management processes, saving time and improving consistency.

          • Intuitive user interface with straightforward configurations, enabling easy setup and use for incidents.

          • Strong integration with Slack facilitating mitigation, communication, and team coordination during incidents.

          • Possible complexity for new users due to the richness of features and customizations without proper initial guidance.

          • Limited availability of additional apps and connectors in the Marketplace, limiting advanced functionality options for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Bluecore

          Bluecore

          Flashpoint

          Flashpoint

          Circle CI

          Circle CI

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          FireHydrant offers Free Trial, but Blameless does not.

          FireHydrant is designed for Large Enterprises, Medium Business and Small Business.

          Blameless is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Blameless begins at $20/User/Month, while pricing details for FireHydrant are unavailable.

          Some top alternatives to FireHydrant includes Freshservice, PagerDuty, YetiCloud, Amixr, Blameless, AlertOps, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management and Fire Hydrant Manager.

          Some top alternatives to Blameless includes Freshservice, PagerDuty, xMatters, YetiCloud, Spike.sh, Lightstep Incident Response, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Squirro Service Insights.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].