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Compare Exotel vs TeleCMI

Exotel - Call Center Software
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TeleCMI - VoIP Providers
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Overview

Description

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

TeleCMI is the ultimate option for improving sales performance while talking to more of your customers quickly and accurately. Our cloud phone system is designed for easy outbound calls, ... Read More

Entry Level Pricing
  • Starts from $1,000
  • Starts from $15 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.0/10

Not Available

User Ratings

4.4

(16)
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Software Demo

Demo

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Features

Total Features

8 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $1,000
        • $15 , Billed Yearly
        Pricing Plans
        • Not Available
        • Basic (Business Voice)

          • Minimum 1 User

          • Call Recording

          • Multi-Level IVR

          Show more +

        • Premium (Business Voice)

          • Minimum 1 User

          • Everything in Basic, PLUS

          • Unlimited Calls for US & Canada (Toll-free Excluded)

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        • Enterprises (Business Voice)

          • Minimum 2 Users

          • Everything in Premium, PLUS

          • Unlimited Calls for US & Canada (Toll-free Excluded)

          Show more +

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        49

        Very Good

        21

        Good

        5

        Poor

        0

        Terible

        1

        No reviews available for the product

        Expert's Review generated by AI

        Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

        TeleCMI has garnered consistent praise over the past year for its strong points, making it a reliable choice for businesses. Users appreciate its transparency in pricing and service plans, along ...Read more

        Pros and Cons
        • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

        • Efficient call management with auto-saving and easy access to call data and recordings.

        • Reliable customer support and prompt responses to queries and issues.

        • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

        • Seamless API integration for customization and advanced functionalities.

        • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

        • Inadequate post-sale service experience, as reported by some users.

        • Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.

        • Easy implementation and integration with Salesforce, facilitating seamless user experience.

        • Excellent 24/7 support, providing timely assistance and solutions.

        • Versatile product with a user-friendly interface for effortless usage over several years.

        • Transparent pricing and customizable service plans for tailored solutions.

        • Good customer service with quick responses and friendly assistance.

        • Limited selection in the Marketplace might restrict access to advanced functionalities and integrations.

        • Complex features and customizations could be overwhelming for new users without sufficient guidance and support.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        OLA

        OLA

        BYJU'S

        BYJU'S

        Quikr

        Quikr

        No Customers information available.

        Media and Screenshots

        Screenshots
        IVR menu

        1 Screenshots

        No screenshots available.

        Videos
        video-0

        4 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Exotel and TeleCMI offer a Free Trial.

        Exotel is designed for Large Enterprises, Medium Business and Small Business.

        TeleCMI is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for Exotel Starts at $1,000 whereas for TeleCMI Starts at $15/Month when Billed Yearly.

        Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

        Some top alternatives to TeleCMI includes CloudTalk, Dialpad Talk, VoIPstudio, JustCall, Voxloud, MightyCall, Ringover, Continent Telecom IP PBX, CloudPhone, OpenPhone and MyOperator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].